All orders are shipped within 24 hours except orders placed on weekends which will be shipped on Monday.
Orders within the USA, are shipped via USPS Priority Mail. For larger orders we may ship UPS Ground at our discretion [or in agreement with customers].
We process all our payments, including shipping and handling, using PayPal systems.
PayPal Purchase Protection applies for certain, qualifying purchases regardless of the payment method. For these qualifying purchases, PayPal will cover you for the full amount of the item plus original shipping costs if you do not receive the item or if you receive an item.
To receive reimbursement for items that are significantly not as described, you will be required to return the item to the seller, or in some cases to PayPal, and to pay the return shipping costs.
We accept returns on new, unopened, undamaged items in original packaging within 14 days from the order date.
All returns are subject to a 10% restocking fee and our shipping costs.
The customer must contact us prior to returning product(s).
We do not give refunds on opened products.
Refused shipments are subject to a 10% restocking fee plus return freight. If a customer wishes to cancel an order it is their responsibility to cancel the order prior to the product(s) being shipped. If a customer cancels an order after it has been shipped, or refuses the shipment, the return will be subject to a 10% restocking fee and any freight charges incurred.
All claims for damaged shipments must be made within 72 hours of delivery to the point of destination. Any damage to a package should be noted with the carrier at the time of delivery if possible. We will not be responsible for damage claims made 72 hours after delivery.
We ship internationally.
By ordering from our website you are stating that you agree to all of the above paragraphs.